Refund policy

1. Seven days, no questions

Email us within seven days of buying and we refund you in full, as long as you have not completed a full-length simulation. We do not ask why, and there is no survey between you and the button.

The simulation condition exists because a simulation is most of what the product is worth: taking one and then asking for the money back is using it, not evaluating it. Everything else, including the guide and the plan, is inside the seven days.

2. The score guarantee

Complete your plan, score 85% or better on two full-length simulations, and if you still miss your program’s required score we refund you in full and reimburse your retake fee up to $120.

This one has conditions, it applies to the Pass Kit, and the full terms are on theguarantee page.

How refunds are paid

Back to the card you paid with, through Stripe. We start it the day we agree it. Your bank usually takes five to ten days after that, which is out of our hands.

Your access ends when the refund is issued. Your account and your history stay, so if you come back later you are not starting from nothing.

Pre-orders

If you bought before the kit opened, you can cancel for a full refund at any time up to the day it opens, and the seven days start from the day it opens rather than the day you paid.

Chargebacks

Please email us first. A chargeback costs us a fee and takes months, and there is nothing it gets you that an email would not have got you faster.

Refunds: help@nurseadmit.com. See also the terms.